Terms and Conditions

These terms set out the rules for using Galactic Bets and describe the relationship between us and our players in Canada. They explain account responsibilities, eligibility, how promotions work, and what to expect for deposits and withdrawals. By creating an account and using our services you agree to follow these terms and any rules published on the site.

Account responsibilities

Players are responsible for keeping account details accurate and secure. Only one account is permitted per person, household, IP, or device. You must notify us promptly if you suspect unauthorized access. We may suspend or close accounts that show signs of fraud, bonus abuse, or use of VPNs to bypass geo-restrictions. Account verification may be required before withdrawals are processed.

Eligibility requirements

To use our casino and sportsbook you must meet applicable age and location rules. You must be at least 18 years old and legally allowed to gamble where you live. We operate under a Curaçao licence and the platform is managed by the operator listed on our site. Certain countries and territories are restricted; availability is enforced at registration and by geolocation.

Verification

We require KYC documentation for identity and payment method checks. Typical requests include government ID, proof of address, and proof of payment source. Verification helps us process withdrawals and comply with anti-money laundering checks.

Acceptable platform use

Use the site only for lawful gaming activity. You must not attempt to manipulate games, exploit software, or place bets using stolen payment methods. Automated play, collusion, or other irregular betting patterns may lead to account closure and forfeiture of funds. Respect other users and the support team when communicating with us.

General bonus and promotion rules

Promotions are subject to specific terms published with each offer. In general, bonus funds and free spins carry wagering requirements and game restrictions. A common requirement for welcome promotions is 40x wagering on bonus funds and any converted wins from free spins. Only one active bonus may apply per account at a time unless an offer states otherwise. We may withhold bonus funds and winnings if we detect abuse or breach of promo terms.

Deposits and withdrawals

We accept a range of payment methods including cards, Interac, local e-wallets, and major cryptocurrencies. Minimum deposit requirements for promotions are published with each offer. Withdrawals are paid to verified accounts and may be subject to limits and checks. Standard withdrawal limits on the site are approximately $1,100 per day and $14,500 per month. Cryptocurrency payouts are generally faster once approved. Network or third-party fees may apply.

Dispute resolution

If you have a dispute, contact our support team via the help channels listed on the site. We will review account activity and documentation and aim to resolve issues promptly. If a satisfactory outcome is not reached through our support, we will outline further steps or independent avenues for review where available.

Updates to terms and conditions

We may update these terms from time to time to reflect changes in services, laws, or business practice. We will publish the updated terms on the site and indicate the effective date. Continued use of the platform after changes are posted means you accept the updated terms. If you do not agree, you should stop using the service and contact support.